1. Who We Are
This website (https://shannontechnicalservices.com) is operated by Shannon Technical Services (“we”, “our”, or “us”).
We are an aviation technical services company based in Ireland, providing CAMO, Part 21, and related engineering and consultancy services
For any data protection queries, please contact:
📧 info@shannontechnicalservices.com
2. Purpose of This Policy
This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, contact us, or use our services.
We comply with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
3. What Personal Data We Collect
We may collect and process the following information:
Contact details (such as your name, email address, and telephone number) when you use our contact forms or email us.
Technical data such as IP address, browser type, device, and operating system.
Usage data such as pages visited, time spent on the site, and referring websites (via analytics tools).
Cookies and similar technologies that help us improve functionality and security.
Optional data such as comments or file uploads (if these features are enabled).
We do not intentionally collect special category (sensitive) data through this site.
4. How We Use Your Data
We use personal data only for legitimate business and security purposes, including:
Responding to your enquiries or requests.
Maintaining and securing our website.
Analysing visitor interactions to improve performance and usability.
Complying with legal and regulatory obligations.
We rely on the following lawful bases for processing your data:
Consent – for form submissions or optional features.
Legitimate interests – for analytics, site operation, and security.
Legal obligations – where required by law.
5. Cookies and Analytics
Our website uses cookies to ensure proper functionality and to analyse site performance.
You can manage or disable cookies through your browser settings at any time.
If analytics tools (such as Google Analytics) are used, they collect anonymised information to help us understand how visitors use our website.
No personally identifiable data is shared with analytics providers.
6. Embedded Content and External Links
Our pages may include embedded content (for example, videos, maps, or social media posts).
Embedded content from other websites behaves exactly as if you visited those websites directly.
External websites may collect data about you, use cookies, or track your interaction according to their own privacy policies.
We recommend reviewing those policies when visiting external links.
7. Data Sharing and Transfers
We do not sell or rent your personal data.
We may share limited information only when necessary, for example with:
IT or hosting providers who support the operation of our website.
Legal or regulatory authorities, if required to comply with applicable laws.
We use trusted third-party service providers for website hosting, analytics, and email delivery.
Each provider is bound by data protection agreements ensuring your data remains secure and within the scope of this policy.
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Data Retention
We retain personal data only for as long as necessary for the purposes collected or as required by law.
Typical retention periods include:
- Contact form submissions: up to 12 months.
Analytics data: up to 26 months.
Security and access logs: up to 12 months.
After these periods, data is securely deleted or anonymised.
9. Your Rights
You have the right to:
Access and receive a copy of your personal data.
Request correction of inaccurate or incomplete data.
Request deletion (“right to be forgotten”) where applicable.
Object to processing or withdraw consent at any time.
Lodge a complaint with the Data Protection Commission (DPC) in Ireland.
To exercise your rights, please contact us at info@shannontechnicalservices.com.
10. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
This includes encryption, access controls, and secure hosting arrangements with verified providers.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, with the effective date shown at the top.
If any significant changes are made, we may provide additional notice through our website or direct communication where appropriate.
For further information, please contact us at:
info@shannontechnicalservices.com