Overview of Records Hub Management Services
The STS Records Hub delivers cost-effective, reliable records solutions for lessors and airlines. Our experienced team do the heavy lifting to recover, sort, digitise and store aircraft records so you have controlled access, full traceability and a clear audit trail at all times.
Our modern, compliant facility in Shannon holds physical archives with mirrored cloud access, managed by experienced aviation personnel. Remote or on-site records co‑ordinators, project dependent, ensure fast mobilisation and consistent standards worldwide. Processes align with EASA Part-CAMO and Part-M, and Part-145 documentation standards. Information security controls are aligned to EASA Part-IS.
Key Benefits
Faster Turnaround
On-site recovery and structured indexing that cut transition timelines.
Lower Cost
Reduce cost through standardised processes, minimal travel, efficient digitisation tools and storage, delivering 20%+ savings depending on scope.
Assured Traceability
Documented handling, transfer logs, role-based access and audit-ready evidence packs for handbacks
What Our Records Hub Service Includes
On‑site Records Recovery
- Local consultants catalogue, secure and prepare records for shipment in accordance with regulatory requirements.
- Co‑ordinated transport to and from the Shannon Hub, with chain of custody and packing lists
Secure Storage & Digitisation
- Modern, compliant facility in Shannon with capacity for technical records of 150+ aircraft, controlled physical and cloud storage
- Full sort, organise and index; segregate and scan to produce high-quality digital inventories and searchable PDFs, including release certificates (EASA Form 1 or FAA 8130-3) and test reports, with access control, encryption and audit logs aligned to Part-IS
Review, Rebuild & Audit
- Hard-copy, digital or hybrid rebuilds, plus annual audits and gap closure aligned to best practice.
- Project-managed reviews aligned to the asset strategy (on-lease, transition, sale or part-out), with indexed evidence and a clear audit trail.
Access, Portal & Client Workspace
- 24/7 portal with role-based access to digitised records, searchable inventories and controlled export, with full audit logs.
- On-site client workspace at the Shannon Hub near hangars and amenities, with secure Wi-Fi, meeting rooms and support on hand.
Featured Case Study
WestJet Airlines Case Study
Discover how WestJet navigated complex fleet transitions with ease—across 60+ aircraft and 6 major programmes.
Frequently Asked Questions
Q: How quickly can you mobilise and start a recovery
A: We acknowledge within agreed hours and mobilise remote or on-site co-ordinators as required. Start dates are scheduled to your SLA, with priority handling for urgent cases.
Q: How do you protect security and confidentiality
A: Role-based access, encryption at rest and in transit, audit logs and NDAs for all users. Processes align to EASA Part-IS information security requirements.
Q: What documentation and traceability do we receive
A: Documented handling and transfer logs, indexed inventories, release certificates (for example EASA Form 1 or FAA 8130-3), test reports and, where applicable, back-to-birth evidence. Everything is packaged for audits and handbacks.
Q: How do we access the records day to day
A: Via a 24/7 portal with search, view and controlled export. Permissions are role-based, activity is logged, and physical access to the Shannon Hub can be arranged.
Q: How do you price recovery, storage and digitisation
A: Pricing is tailored to scope and service level. Proposals typically cover recovery or rebuild, storage and portal access, with scanning priced by volume. We agree on the SLAs and reporting upfront.